Background

Islamabad Healthcare Regulatory Authority (IHRA) is Body incorporate health regulatory organization enacted under the Islamabad Healthcare Regulation Act, 2018. IHRA aims to improve the quality, efficiency and safety of healthcare services delivery by adopting evidence-based regulatory standards for registration and licensing of healthcare establishments, healthcare professional & equipment, and developing and enforcing minimum standards of safety for patients, healthcare professionals and other staff in healthcare establishments in the Islamabad Capital Territory.

IHRA is responsible for maintaining a register of all healthcare establishments, setting standards for registration and licensing of healthcare establishments, registering all healthcare establishments, health professionals and equipment, and issuing licenses for defining the scope and extent of healthcare services to be provided by healthcare establishments. IHRA is also responsible for regulating healthcare establishments in accordance with minimum service delivery standards and notified practices, prepare and issue notified practices as a guiding document for providing services in healthcare establishments, inquire and investigate into violation of any of the provisions of the Law by any healthcare establishment. Healthcare establishments under IHR Act 2018 are required to get registered with IHRA and implement minimum services delivery standards to acquire license for rendering health services in the Islamabad Capital Territory.

Vision, Mission and Core Values

Vision

Safe and High-Quality Healthcare Services for everyone in the Islamabad Capital Territory.

Mission

Regulate the provision of healthcare in ICT to ensure high efficiency, safety and effectiveness in delivering health services both in public & private sector.

Guiding Principles:

Equitable access to appropriate and effective health services, Good Governance, Value for Money, Geographical convergence, Evidence based interventions.

Core Values

Quality

We are tied together with a shared belief in delivering high standards of quality in whatever we do.

Team Work

We believe in the positive power of teamwork for creating an environment that respects and acknowledges the abilities and contribution of each individual towards attainment of organisational goals and objectives.

Innovation

We strive towards harnessing creativity, originality and out-of-the-box approach for bringing change through innovation.

Commitment

We are passionate about implementing our organisation’s strategies to the best of our abilities and wholehearted dedication to deliver what is expected from us with clear focus on our priorities.

Adding Value

IHRA ensures safe, high-quality, and accountable healthcare in Islamabad by licensing and regulating healthcare facilities and professionals.

Integrity

We believe that honesty, strong moral principles and high ethical standards are essential in every aspect of our work. We have the courage to accept responsibility for all our actions.

Aim of IHRA

Islamabad Healthcare Regulatory Authority is dedicated to improving the quality of healthcare services throughout the Islamabad Capital Territory by enforcing Minimum Service Delivery Standards (MSDS) in both public and private healthcare facilities. These standards cover allopathic medicine and surgery, along with alternative systems of treatment, including Homoeopathy and Tibb.

Functions of IHRA

As per the Islamabad Health Regulation Act, 2018, IHRA is responsible for maintaining a register of all healthcare establishments, setting standards for registration and licensing of healthcare establishments. In addition, its functions include but not limited to the following:

Registration, licensing and regulation of healthcare establishments, healthcare professionals and equipment
Enforce minimum standards of safety for patient, healthcare professional and other staff in a healthcare establishment
Regulate healthcare establishments in accordance with standards and notified practices
Development of code of conduct for professionals to meet quality assurance/minimum service delivery standards
Issue standing orders to ensure provision of quality healthcare services by healthcare establishments
Grant, renewal, suspension, cancellation or revocation of registrations of healthcare establishments, its healthcare professional and equipment
Monitor and regulate healthcare services quality levels and standards
Constitute committees i.e. inspection committee, complaints committee, enforcement committee etc.
Investigate complaints relating to healthcare establishments, healthcare professional, healthcare services and/or medical negligence
Organize and arrange various educative programs, seminars, conferences and meetings
Take steps for coordination with healthcare establishments, for implementation of various health improvement, disease prevention, curative, rehabilitative and palliative programs
Collaborate with international and national institutions, organizations and companies to secure their assistance, cooperation and support for improvement of healthcare establishments for provision of quality healthcare services